Substance Use Disorder Software for Improved Outcomes and Management

For substance use disorder (SUD) organizations seeking an EHR platform to power all aspects of their operations, there's Core's Cx360. It includes the features and functionality that enable SUD providers to better support clients, follow nationally recognized standards, and strengthen financial performance while eliminating the barriers between substance use, mental health, and physical health. With Cx360, SUD organizations get a solution designed to effectively accommodate current and meet future needs.

Man standing and talking about subin a group therapy session

Dynamic Substance Use Disorder EHR

Core's Cx360: The SUD Platform That Goes Beyond Substance Use

SUD providers need an EHR that helps with properly providing and getting reimbursed for services while supporting clients' mental and physical health. Cx360 enables SUD organizations to integrate care more easily, ensuring clients receive whole-person services that lead to more successful outcomes.

An Intuitive Solution for Adhering to Standards

Managing your SUD organization according to nationally recognized standards (e.g., The ASAM Criteria) is key to following clinical best practices. These guidelines are built into Cx360, so clinicians and care managers can make objective decisions concerning level of care recommendations and treatment plans.

Prioritizing Client Engagement

Cx360 makes it easy for SUD providers to engage clients throughout their care journey. Using the platform's secure client portal, clients complete their necessary documentation, communicate with clinicians and care managers, pay bills, and more. Organizations can send secure messages through the portal, email, and texting. Keeping clients current on appointments and responsibilities bolsters care coordination and contributes to greater adherence with treatment and support plans.

Revenue Cycle Management That Accounts for Levels of Care

Cx360's embedded revenue cycle management engine streamlines the often-complex SUD billing processes. Quantify and track patients across multiple levels of care while accounting for payer type, better ensuring clean claims go out and correct payments come in. Rules and exception log functionality prevent bad claims while routing errors to staff. Dashboards and reports keep you current on claims status and where to improve.

Man completing pre visit paperwork and scheduling an appointment online with the Core Cx360 Platform

The All-In-One Substance Use Disorder Solution

Extensive Features for Today's SUD Providers

The Core Solutions Cx360 EHR Platform is a highly configurable and secure software platform designed with an expert understanding of what substance use organizations need to be successful today and tomorrow. An impressive selection of tools — including those leveraging artificial intelligence (AI) and machine learning — put SUD providers in the best position to support clients through every step of their treatment journeys and manage all aspects of whole-person care in a single, powerful technology.

Streamlined Management of Multiple Care Levels

Cx360 is set up to simplify the tracking and management of clients as they move to different levels of care to accommodate changes in treatment needs. The platform also accounts for state and payer rules concerning levels of care, so SUD providers maintain compliance and get paid appropriately for services provided.

Easier Participation in Quality Programs

Get all the benefits of participating in quality management programs, like the FoRSE Treatment Outcomes Program, without all the manual labor. Cx360 gives SUD treatment centers the resources to streamline the submission of deidentified data on quality measures and receive valuable, actionable benchmarking information.

Full Control Over Workflows

Choose from numerous pre-designed workflows and modify them to meet your practice's needs and take advantage of Cx360's advanced process designer to create your own. With complete control over the platform's workflows, you'll find it easier to automate tasks, improve practice management and performance, decrease clinician and staff burden, and better maintain ongoing compliance with requirements.

Embedded AI That Further Strengthens Outcomes

Cx360 comes with embedded artificial intelligence (AI) solutions. These tools deliver measurable enhancements in clinical, operational, and financial performance. Take advantage of AI-powered advancements in areas including documentation, symptom tracking, health-related social needs (HRSN), anomaly detection, and revenue cycle management — with new tools in the pipeline.

Care Coordination for Co-occurring Conditions

SUD providers are increasingly expected to go beyond only providing services for substance use, considering that it is often accompanied by mental and physical health challenges. Cx360 includes workflows and tools that give providers a highly efficient way of coordinating care management activities across settings and tracking client movement and progress. Access information on client schedules, treatment and support plans, progress notes, and much more.

Deeper Insights With Detailed Reporting

Cx360's reporting functionality gets SUD providers the data and control they need to increase efficiency, reduce errors, and optimize practice performance. Generate actionable, easy-to-assess reports that deliver increased insight into key performance indicators and metrics to spot trends and opportunities for improvement.

Configurability That Keeps You in Control

Cx360 includes a wide range of configurability options, providing you with control over how the solution works for your SUD organization. Develop and modify forms, update dropdowns and wording, customize reports, and create dashboards — all without needing any help from support.

Interoperability for Better Data Sharing

Data sharing needs are growing for SUD providers. Cx360 has that covered. Top-notch interoperability enables seamless and secure data sharing with other providers, health information exchanges, and entities. Avoid clunky workarounds, save staff time, reduce the risk of errors, and better support clients and clinicians.

Checklist

7 Ways to Tell If Your Behavioral Health EHR Supports Clinician Retention

Take a moment to assess the experience your organization creates with this important checklist examining common workflow best practices.

Download the Checklist

A Comprehensive, Innovative Substance Use Disorder Solution

In Cx360, SUD providers have a platform built by experts who understand what's required for short- and long-term practice success. Core Solutions delivers what SUD organizations need to eliminate barriers to access, get clients whole-person care, receive appropriate payment for services, and grow their operations to provide treatment and support to even more clients.